Faq

COVID-19 Update

Our teams are working overtime to ship your favorite boomi coffee as quickly as possible. But sometimes, you may face delays as shipping companies are experiencing disruptions due to the COVID-19 pandemic. We sincerely apologize for the inconvenience if any and we are trying to do our best to reach you as fast as possible.

Is ordering from Boomi Beverages Inc secure?

Boomi Beverages Inc protects you while you shop at Boomi Beverages, so there is no need to worry about credit card safety. We use SSL encryption to protect your online transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read as the information travels over the Internet.

How can I buy Araku Boomi Coffee?

You can buy the Araku Boomi Coffee at your local Indian grocery stores or place an order in our online store boomicoffee.com.

How do I place an order?

Visit our online store boomicoffee.com. Our secure shopping cart makes ordering easy. Just click the “Add to Cart” button next to the item and fill out the required fields to complete the checkout process.

What methods of payment do you accept?

For your convenience, we accept Visa, MasterCard, American Express, PayPal, Apple Pay or GPay through our secure online shopping cart.

How can I forward a comment, compliment or complaint to boomi beverages?

Boomi beverages wants every customer to be completely satisfied with our services and our products. You may submit a form by visiting our website or email us at wecare@boomicoffee.com. We take your complaints seriously, and of course, welcome all compliments.

How long will it take to get my order?

Our shipping days are Monday through Saturday. It will usually take anywhere from 2-4 business days total to receive your order, not including order processing time.

How can I track the status of my order?

Once your order has shipped, our system will automatically email you a tracking number. Depending on the method of shipment, the shipment status can be checked via websites UPS or USP or FedEx. If you can’t find your tracking email, you can log into your account on our site to get your tracking number or please contact us at wecare@boomicoffee.com.

When will my order ship?

We usually ship orders Monday thru Saturday, but if there is going to be a delay, we’ll call or email you. Please note the lead time is increased during holidays or special occasions such as Thanksgivings, Christmas, Diwali..

Do you offer international shipping?

Unfortunately, we don’t offer international shipping.

How can I contact you?

Send us email to wecare@boomicoffee.com or call our customer service phone number 1-325-899-2567.

What is your return policy?

We know it can be difficult to buy items online and we don’t want you to have ANY hesitation when buying from us. In fact, we are so confident in the quality of the Boomi Coffee we offer, that we provide a 100% SATISFACTION GUARANTEE ON EVERYTHING WE SELL! If you are unsatisfied for any reason, simply return your item in undamaged condition within 30 days for a FULL REFUND. Please note the customer is responsible for return shipping costs. Items must be received by our warehouse within 30 days from original order date to qualify for refund. If item is received after 30 days from original order date, store credit will be issued at our discretion.

My coupon code isn’t working, what do I do?

When entering your coupon, please be sure to click the “Apply” button after you enter the code. If that doesn’t work, give us a call at 1-325-899-2567 or send us an email to wecare@boomicoffee.com

I signed up to receive a 5% discount on my first order, but I don't see it applied on my invoice. What do I do?

When you join our email list, our system will email you a coupon code to use during checkout. If you have not received your email within 10 minutes, or you have already placed your order online, please email us to wecare@boomicoffee.com or give us a call at 1-325-899-2567 and we will make the adjustment.

Where are you located?

Boomi Coffee is shipped from either NJ or PA warehouse. Our mailing address is 111 Shilling Ave, Malvern, PA 19355.